Question 1

Why should I upgrade to an all-in-one cold-climate heat pump to heat and cool my home or business?

Accepted Answer

PSEG Long Island strongly supports the 2019 New York State Climate Leadership and Community Protection Act, which set a goal of using 100% carbon-free energy in the state by 2040. Cold-climate air source heat pump systems use a combination of electricity and renewable energy instead of fossil fuels, making them more efficient and cleaner than older fuel oil and propane heating systems. The overall cost of operating a heat pump is typically lower than operating fossil fuel systems, saving customers money each month. And with enhanced rebates, you can have a heat pump system installed at a lower cost than a traditional cooling-only system.

Question 2

Can I keep my existing heat source?

Accepted Answer

Yes! In fact, we recommend you keep your existing heating equipment, but only as a backup. Doing so helps you qualify for whole house air source heat pump rebates. Integrated controls must be installed to link your air source heat pump to your existing equipment. These integrated controls must be programmed so that the heat pump is the default heating system for the home or business, and the additional heating source is only used, if desired, when temperatures are extremely low (ideally, below 15°). But today’s cold-climate heat pumps are designed to be used in such extreme conditions.

Question 3

What are Integrated Controls?

Accepted Answer

Integrated controls enable systems to automatically switch from the heat pump to the existing fossil fuel heating system based on a pre-programmed set point. When integrated controls are built into a smart thermostat, they also allow customers to set up individualized comfort zones for different rooms of the home or business.

Question 4

What is a smart thermostat?

Accepted Answer

Smart thermostats are connected to the internet and can be controlled remotely via a smartphone or an online portal. Some smart thermostats will also learn your heating/cooling preferences and use this information to make adjustments automatically.

Question 5

Does a heat pump system require ductwork?

Accepted Answer

Air source heat pumps come in both ducted and ductless versions to ideally suit the existing setup in your home or business.
Are there additional incentives for using a heat pump? Yes. If the heat pump is the primary source of heat for the home or business, customers may be eligible for a Residential Electric Heating rate (Rate 580) from PSEG Long Island. From October through May, this rate provides a 40% energy delivery charge discount for all usage above 400kWh/month.

Question 6

Why do I need a pre-inspection?

Accepted Answer

Pre-inspections help to ensure that inefficient equipment is being replaced with energy-efficient equipment per program guidelines. They are also required to verify that energy savings calculations are as accurate as possible, which ultimately determines the amount of rebates paid.

Question 7

Due to COVID-19, I prefer an inspector not enter my home or business. Can I still be approved for a rebate?

Accepted Answer

Yes, inspectors can also conduct virtual pre- and post-inspections.

PSEG LONG ISLAND REBTAE

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